knappsac allows you to order hotel amenities prior to arrival or on demand & delivered anywhere on hotel property. Use knappsac to personalize your hotel stay, travel with just a carry-on or conveniently purchase an item youve forgotten or lost. Using knappsac is easy - heres how it works... 1) Go to knappsac.com on your desktop or download on your phone 2) Choose your hotel location 3) Order your products 4) Select delivery date and time 5) Your knappsac order will be delivered at the time & location specified 6) Payment is included on your hotel folio & processed at checkout.